service
& support


StoreVault installation assistance

This page is meant to answer the most common installation questions and to help with troubleshooting a new StoreVault installation.

More detailed support information, including service requests, software downloads and a detailed product Knowledge Base is always available at the StoreVault Support Portal. All StoreVaults initially ship with a Welcome Letter that includes a login username and password for the Support Portal.

When requesting a new Welcome Letter, be sure to include the initial purchaser's email address.

Resend my Welcome Letter.

View the Installation FAQs Here